Privacy notice

We collect what you send us so we can quote and do your move. We keep quote requests in our own Cloudflare and Supabase storage for up to about 24 months. We do not set cookies for measurement, we use no advertising trackers, and we never sell your information.

When you send a quote request, we collect your name, phone number, locations, timing, the kind of help you need, truck or container plans, property type and notes. We collect your email only if you choose to give it.

When you text, call or email us, we see your number or address and what you send, including any photos of your things or your home.

We use it to review your request, contact you about the move, plan the crew and the time, and give you a quote. Sending a quote request does not create a binding estimate or a booking.

Texts, calls, emails and photos you send are used only to plan, quote and do your move. Photos we take on a job are posted on this website only with the customer’s permission, labeled with the town and month, never an address.

The website runs on Cloudflare. Quote requests are saved in our Cloudflare D1 database and copied to our Supabase database, so your request is not lost if one service is briefly down.

Resend, an email service, sends a private copy of each request to our company inbox so we can reply quickly. A phone alert, sent through the ntfy app, tells Joey a request arrived. That alert contains only a reference number, the kind of help and the timing: never your name, phone number, email, address or notes.

We do not sell your personal information or add it to an unrelated marketing list.

We share information only with the service providers named on this page, as needed to run the website and answer your request, and they must keep it secure.

Quote-request records are generally kept for up to 24 months, unless we reasonably need them longer for an active customer relationship, a dispute or a legal duty. Website measurement records are deleted after 24 months.

Our own measurement counts page views, text and call link clicks, booking-marketplace clicks, form starts and finished quote requests, so we can see how the website helps customers. It does not use cookies. A random visit ID is kept in your browser tab and expires after 30 minutes.

We record the page, the service you picked, approved campaign labels, a source type such as Google search, and a reference number for finished requests. We sort referring sites into types without keeping their full addresses. For a finished request, we keep the first page you landed on so we can tell which pages lead to bookings. We keep only approved page paths, without query strings. Clicking a phone or marketplace link is not counted as a booking. These records do not contain your name, phone number or email. If your browser sends Do Not Track or Global Privacy Control, our measurement does not record your visit. A daily one-way network fingerprint helps limit automated event submissions.

We also use Cloudflare Web Analytics, which counts visits without cookies and without building a profile of you.